'I don't know where to begin'
Great! get in touch and we'll be sure to figure out your problem and deliver the best solution
"How long does it take?'
Most projects take 10 -20 working days, often less.
Bigger projects may require more time. You will be notified before any work begins and updated as progress is made.
"Can I just pay after?"
We require a 50% deposit upfront to commence work (or full payment if below £100)
"Can I change it if I don't like it?"
Absolutely! during the initial ideation stage we provide detailed updates for you to review and you can make any tweaks as you Please.
After which you have up to 3 rounds of revisions before completion.
Further changes after completion will incur extra costs.
"Do i get the source / master files too?"
You will be given the final files with the usual formats (PDF, JPEG, PNG, WEBM, SVG, MOV, MP4 etc).
However, if you require the source files too they can be added to the deliverables at an extra fee
(usually up to 50% of the total project cost)
"Could you get it done sooner?"
We always discuss project deadlines beforehand but if you are in a hurry we could speed things up for you with a rush fee (typically 35% of project cost)
Good work takes time.
"Are your prices negotiable?"
Unfortunately not. But we are open to discussing any queries on bigger projects.
"Who owns the copyright to the work?"
Copyrights are handed over to the client once payments have been made in full.
Zadzworld however retains authorship rights and the right to display works on portfolio sites.
"Do you cover printing?"
We cover all digital aspects of the design process and will guide you to the best printers we recommend
"How do I Pay?"
We accept payments via Paypal or Bank transfer
Details are provided on the invoice.
"How do I keep track of the progress?"
We provide weekly updates with detailed PDF's on key changes in the project.
Smaller projects get updates every 5 days.